Tamieca Hamlin

Tamieca Hamlin is a retired federal executive and consultant with over 25 years of experience advancing customer experience, digital transformation, and service delivery across government and industry. She served as the Deputy Chief Customer Experience Officer at USDA, where she co-led enterprise CX transformation, the USDA/GSA CX Centers of Excellence, and cross-government initiatives focused on reducing burden on customers.

Widely regarded as a national thought leader and trusted connector, Tamieca is recognized for bridging strategy and execution—helping agencies, vendors, and partners deliver measurable outcomes that improve people’s lives. She is also a two-time Service-to-the-Citizen Award recipient and a featured leader in multiple industry analyses.